1. SMS Consent Communication:

The information phone number obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from P23 Care, you may receive messages related to the following (provide specific examples):

• Appointment updates
• Follow-up messages
• Billing inquiries

For Clients & Prospective Clients:

• Appointment reminders and confirmations
• Wellness check-ins and service follow-ups
• Updates regarding care plans or upcoming visits
• Special announcements, birthday/celebration shoutouts, and appreciation messages
• Community resource sharing and helpful tips
• Follow-up on inquiries or lead submissions
• General customer service messages

For Employees & Applicants:

• Group messages about available shifts or call-outs
• Scheduling changes or staffing updates
• Reminders about documentation, payroll, or training
• Company updates or staff appreciation notices

Example:

"Hello, this is a friendly reminder of your upcoming visit from P23 Home Care on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to your [appointments/billing, etc.].

Example:

"Message frequency may vary. You may receive up to 20 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt-in to receive SMS messages from P23 Home Care in the following ways:

• Verbally, during a conversation

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://p23care.com/contact/.

8. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary